5 Non-Negotiables in an SPaaS Talent Marketplace Platform

As the world of work continues to shift towards a more flexible and remote model, staffing platforms as a service (SPaaS) are becoming increasingly popular. However, not all SPaaS platforms are created equal. If you are in the market for an SPaaS platform, here are 5 non-negotiables to lookout for:

1. AI and ChatBot-Powered Recruiting and Matching

Now with the emergence of AI, it is crucial to have a platform that uses AI and ChatBot capabilities to:

1. Review candidate profiles
2. Screen credentials
3. Act as a recruiter and schedule interviews
4. Write job descriptions
5. Match candidates to jobs
6. Prepare standbys and help prevent no-shows, and much more.

2. White-Label Branding and Customization

Every staffing company has unique needs depending on their clients, so it is important to choose an SPaaS platform that can be customized to meet your specific requirements. Look for a platform that allows you to tailor the user experience to your own brand (white-label), and that can be configured to support:

1. Onboarding requirements (custom forms for questionnaires, training videos, etc).
2. Specific job types that your clients require.
3. Types of order you will be placing (long-term, short-term, per diem, etc).
4. Pay Rate Management (For example, you can pick custom pay rates for highly rated workers, or clients can upbid a last-minute, priority shift).

3. Smart Payroll

To capitalize on your investment, your SPaaS platform should be full-stack, including smart payroll. Why outsource your payroll or handle a complicated custom integration when you can have a platform that has a robust payroll system already built in? Smart payroll means:

1. Automated timesheets
2. Automated compliance across all states
3. Automated tax filing

This feature will save your team hours on accounting, and there won’t be a need anymore for manual calculations or messy edits to timesheets or invoices.

4. Native Integration Capability for Analytics and Marketing

Another important consideration is integrations for marketing and analytic tracking. For example, Segment and Mixpanel are great integrations that help track user analytics and can be tied into further softwares, such as email or text message automation. They should be natively built into the platform for easy-use.

5. Pristine UX and UI

One of the most important things to consider when choosing an SPaaS platform is the user interface. The platform should be easy to navigate and intuitive to use, with clear instructions and helpful prompts. This will help you later down the line when you’re onboarding and training your users, as well as hopefully minimize the amount of design updates needed down the roads.

In conclusion, choosing the right SPaaS platform is critical to the success of your business’s growth. By considering these features, you can find an SPaaS platform that meets your unique needs and helps you achieve your business goals.

If you’re interested in learning how Wolf’s SPaaS platform checks all of these boxes, plus many more, feel free to book a free demo call with us here.

‍