On-Demand vs Traditional Temporary Staffing

Let's dive into what defines an on-demand staffing platform and why temporary staffing companies are quickly adopting them.

Staffing agencies can typically hire for a broad range of jobs, but their manual hiring process take time and don’t always allow for targeted specialization.

On the other hand, on-demand models focus on segmentation in jobs, allowing for the best possible match outcome depending on job requirements. For example, instead of hiring a barista, platforms can target a barista with 3 years of experience in leading shifts and inventory management all within a matter of minutes.

On-demand platforms have a unique vetting system that promises these results. This allows a broad range of job requests to be staffed “on-demand," without sacrificing worker quality or overseeing requirements the client can get highly specific about.

On-Demand Staffing Platforms versus Traditional Temporary Staffing:

Converting Legwork into Automated Processes

Your clients don’t need to reach out to you directly to request staff. Instead of calling or emailing your team when they’re looking to hire, clients can place an order for staff directly on the platform at any time with all the details included: location, job details, pay rate, and contact information for example. This means your clients can place more job orders at a faster rate than before - or they can even have workers staffed for a last-minute shift, which is especially helpful during demand spikes. Also, they can be confident that the platform is immediately looking for a match once their order is placed, instead of having to wait for a response or confirmation.

Recruiters or administrative staff no longer need to identify candidates, conduct interviews, and send them over to your clients because the platform automatically matches your pre-vetted workforce, notifies, and assigns them to each job using AI and machine learning. This increases your fill rates, maintains your high level of quality, and allows for larger workforce pools, since the platform can onboard, vet, and outreach to a high volume of candidates, quickly.

Similarly, the payment and billing your team is typically tasked out to complete can be done by a platform automatically. Client users add a payment method to pay their invoices and candidate users connect their bank account to get paid after their shifts.

Although, the beauty of a platform like this comes from the autonomous capabilities that run in the background, as if it was magic. Of course, another benefit comes from the customization possibility, so any of these processes you’d rather have your team lead wholly or simply intervene in to a degree, can be done as well.

Benefits of these Automated Processes Compared to Traditional Temporary Staffing Workflows:

Save Time

Your team can save time in various areas when using a staffing platform with autonomous capabilities:

  • Communication back and forth with a clients each time they have staffing needs
  • Mapping out which candidates should be notified for any particular job order based on their qualifications, availability, and interest
  • Collecting and approving timesheets, and then making invoices and handling payments with the approved timesheets

All of these are examples of manual, busy-work areas that a platform can automate, freeing up your internal team for more value-added tasks.

Save Money

Because the platform can manage these tasks, you don’t need to spend as much money on resources as you typically would to support these processes, lowering operational costs. For example, you may no longer need to hire additional staff (whether they’re recruiters or handling back office accounting) when looking at ways to grow. Previously, you may have had a team of recruiters reviewing resumes and doing interviews, as well as a separate team dedicated to managing payroll and invoicing clients. Now, you may just need a select few to oversee what’s happening on the platform and intervene at times to verify candidate credentials or edit a line item on an invoice.

Scale

Saving time and money means you have a larger opportunity window to scale your business. Maybe this means shifting your short-term focus to marketing to attract more candidates. In parallel, you could be working on business development initiatives to partner with more clients and build better relationships with them, ensuring their needs are being met.

Have the Infrastructure to Support your Scale

Rest assured, there is no need to anticipate that moment of panic when you realize you don’t have the resources to manage your growth. On-demand staffing platforms, by definition, are built to scale. You can grow, in theory, to an unlimited workforce, client, and job order count, and the platform is the tool that keeps all components working together, simultaneously without need for heavy manual intervention.

Conclusion

On-demand staffing models are undoubtedly a promising solution for companies looking to scale and gain a competitive edge in the industry. They’re becoming a market force that is proving worth investing some research in, if not fully implementing in your temporary staffing company.

If you’re interested in learning more about WOLF’s white-labeled on-demand staffing platform, click here to book a demo today.